Job Description

The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

 

Service Engineer

Job Description

 

  • Conduct machine set-up and training at customers location.
  • Provide after sales service support to our customers.
  • Attend field service calls. This service will include site preparations, repair and preventive maintenance services, parts replacement, relocations, and modifications, etc., for warranty and after warranty services.
  • Responsible for selling the service products to customer.        
  • Maintain the customer relationship and responsible for raising customer satisfaction.
  • Onsite spare parts promotion.
  • Complete the tasks which assigned by supervisor.

 

Requirements

 

  • Colleague degree or above.
  • At least three years’ experience in machine maintenance and repairing.
  • Knowledge of high-tech or wire processing industry would be preferred.
  • Good technical know-how in mechanical and electrical basics.
  • Able to write and speak in English.
  • Creative, capable of responsibility, good team player.
  • Good computer skills are required.
  • Able to work under pressure.
  • Willing to travel frequently.
Information at a Glance
Posting Location:  Shanghai (CN10)
Professional area:  Sales & Service
Career Level:  Professionals
Employment Type:  Fulltime

 

Do you have any questions?
For further details, please contact:

Amy Chen