Job Description：

 l   Provide after sales service support to our customers. Including equipments setup, repair and preventive maintenance services, relocations, and modifications retrofit, etc., for warranty and after warranty services.

l   Responsible for the first technical contact windows for customers for level 1 support, attend field service calls from customers.

l   Responsible to promote the service products (service and spare parts package) to customer.

l   Maintain the customer relationship and responsible for raising customer satisfaction by regular visiting customers.

l   Support the service activities like service seminar, inhouse show, exhibition., etc.

l   Complete other tasks which assigned by supervisor.

Requirements：

l   Colleague degree or above.

l   At least three years’ experience in machine maintenance and repairing.

l   Knowledge of high-tech or wire processing industry would be preferred.

l   Good technical know-how in mechanical and electrical basics

l   Able to write and speak in English

l   Creative, capable of responsibility, good team player.

l   Good computer skills are required.

l   Able to work under pressure

l   Willing to travel frequently