Global Key Account Manager

Location: Salt Lake City, Utah
Department: Sales
Travel: Up to 40% Domestic and International Travel

Build Strategic Partnerships. Drive Global Growth.

At Cirris, a Komax company, we help manufacturers around the world ensure quality, reliability, and confidence in every connection. For more than 40 years, our innovative cable and wire harness testing solutions have supported leading organizations in aerospace, defense, automotive, medical, industrial, and high-technology industries.

We are seeking a highly motivated Global Key Account Manager to develop and grow relationships with some of our most strategic customers worldwide. This role is responsible for identifying business opportunities, strengthening customer relationships, coordinating cross-functional resources, and delivering long-term value that supports customer success and business growth.

The ideal candidate combines strategic thinking, consultative sales expertise, business acumen, and a passion for building trusted partnerships. Responsibilities and competencies are aligned with the Korn Ferry Success Profile for this position.

This hybrid position is based in Salt Lake City, Utah. Candidates must reside within a reasonable commuting distance of the Salt Lake City metropolitan area or be willing to relocate prior to employment. Regular onsite collaboration is expected to support customer visits, cross-functional teamwork, and business operations.

What You'll Do

Develop Strategic Customer Partnerships

• Own and manage relationships with assigned global and strategic accounts.
• Build trusted relationships with executives, decision-makers, and key influencers.
• Create and execute long-term account strategies that align customer objectives with Cirris solutions.
• Conduct business reviews and strategic planning discussions with customer stakeholders.
• Serve as the primary escalation point for strategic customer concerns and opportunities.

Drive Revenue and Growth

• Identify opportunities to expand existing customer relationships through additional products, services, and solutions.
• Develop account growth plans and sales strategies that support company objectives.
• Lead customer presentations, proposal development, negotiations, and contract discussions.
• Collaborate with internal teams to deliver customer-focused solutions and achieve business goals.
• Maintain a healthy pipeline of opportunities within assigned accounts.

Understand Customer Needs

• Engage customers through a consultative sales approach.
• Gather and analyze customer requirements, objectives, challenges, and key performance indicators.
• Translate customer needs into actionable business opportunities.
• Partner with engineering, operations, service, and product teams to develop effective solutions.

Strengthen Customer Experience

• Ensure customers receive exceptional service throughout the relationship lifecycle.
• Advocate for customer needs while balancing business objectives.
• Identify trends, feedback, and emerging requirements to improve products and services.
• Promote a culture of customer focus and continuous improvement across the organization.

Support Business Excellence

• Maintain accurate customer and opportunity information within CRM systems.
• Monitor market trends, competitive activity, and industry developments.
• Ensure compliance with company policies, contractual obligations, and applicable regulations.
• Represent Cirris at industry events, trade shows, customer meetings, and industry associations.

What You Bring

Required Qualifications

• Bachelor's degree in Business, Engineering, Marketing, or a related field, or an equivalent combination of education and experience.
• Five or more years of experience in strategic account management, business development, technical sales, customer success, or a related field.
• Demonstrated success managing complex customer relationships and growing strategic accounts.
• Strong presentation, negotiation, communication, and relationship-building skills.
• Ability to influence decisions across multiple stakeholder groups and organizational levels.
• Experience using CRM platforms and Microsoft Office applications.
• Strong analytical and problem-solving capabilities.
• Ability to travel domestically and internationally up to 40%.

Preferred Qualifications

• Experience in manufacturing, automation, electronics, aerospace, defense, industrial equipment, or related technical industries.
• Experience working with multinational organizations and global customer accounts.
• MBA or advanced business degree.
• Knowledge of cable assemblies, wire harnesses, electrical testing, or manufacturing technologies.

Key Competencies

Successful candidates will demonstrate:

• Customer Focus
• Business Insight
• Relationship Building
• Strategic Thinking
• Collaboration
• Effective Communication
• Accountability
• Organizational Savvy
• Adaptability
• Influence and Negotiation
• Problem Solving
• Managing Complexity
• Results Orientation

Why Join Cirris?

At Cirris, you'll join a team committed to innovation, collaboration, integrity, and continuous improvement. As part of Komax, you'll benefit from the resources and opportunities of a global organization while enjoying the culture, visibility, and impact of a growing technology company.

We invest in our people because we know our success starts with exceptional employees.

Benefits Include

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) with Company Contributions
• Flexible Spending Accounts (FSA)
• 401(k) with Company Match
• Company-Paid Life Insurance
• Company-Paid Short-Term and Long-Term Disability Insurance
• Generous Paid Time Off (PTO)
• Paid Holidays
• Employee Wellness Program
• Professional Development and Career Growth Opportunities
• Global Career Opportunities Within Cirris and Komax

About Cirris

Cirris is a leading provider of cable and wire harness testing solutions trusted by manufacturers worldwide. Our products help customers improve quality, increase productivity, and reduce risk in mission-critical applications across a broad range of industries.

If you're passionate about developing strategic customer relationships, solving complex business challenges, and creating value for customers around the world, we'd love to hear from you.

Ready to Apply?

Join a company where your expertise, leadership, and ideas help customers build confidence in every connection.

Cirris is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.