The Komax group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

Komax Group - with its brands Komax, Schleuniger, adaptronic, Cirris, DiIT and WUSTEC - provides innovative solutions. The Komax Group manufactures series and custom-specific machinery, catering to automation

and custom solutions. Komax's range of quality tools, test systems, intelligent software, and networking solutions complete the porfolio, and ensure flexible and efficient production.

Celebrating 50 years of Connections!  Connections are not only important in wire processing but are also one of our recipes for success. Namely when it 

comes to long-standing connections with employees, customers, and partners. We want to celebrate these this year - our 50th anniversary. 

Celebrate with us!

Pay range and compensation package 

Compensation: $62,500 - $83,200, plus bonus opportunity.

Benefits

Our positions come with a benefits package that includes:

Blue Cross Blue Shield PPO medical, dental & vision.

Our total compensation package includes:

401k plan with a 4% company match when you contribute 5%.

Annual performance-based bonuses.

Annual performance-based merit increases.

Competitive base, bonus opportunity.

11 paid holidays.

3 weeks’ paid time off (PTO) years 1 to 3.

4 weeks’ PTO years 3 and 4.

5 weeks’ PTO 5 + years.

Company paid Life, AD&D, STD and LTD.

Travel points for airlines, hotels, and expenses are retained by the employee for personal use. Join our family-oriented company and explore the world with us!

Job Description

• Perform machine testing of application machines to ensure customers’ needs/ requirements are met. Document issues found on wire processing equipment and coordinate between departments to get issues resolved.
• Be a technical liaison between Engineering, Shop Floor, and project management. 
• Work with the Brookfield engineering department to provide level 2 technical support for the service team members. Be the organizer of high-level technical requests for the Brookfield location and work with engineering, manufacturing, and project management to diagnose and provide solutions.
• Evaluate and troubleshoot wire processing equipment utilizing schematics, drawings, tests, and tools to support manufacturing department
• Perform machine Inspection prior to shipment to the customer in a timely manner. Document issues found on wire processing equipment and coordinate between departments to get issues resolved.
• Perform and document customer sample material evaluation and feasibility tests. This includes assisting with quoting and providing concepts/ evaluations when necessary. Maintain organization of in-house customer samples
• Perform Factory Acceptance Tests (FAT) with customers.
• Perform Statistical Process Control (SPC) when necessary.
• Support road show and other exhibitions.

Requirements

Associate degree in electro/mechanical, electrical/electronic certificate, or related experience

>3 years of experience in electro-mechanical repairs

>3 years experience in capital equipment manufacturing environment

>3 years of experience in an engineered to order environment (custom applications), preferred

Customer service experience preferred

Must be able to read and comprehend mechanical assembly drawings, pneumatic/electrical schematics and drawings

Proficiency in troubleshooting

Strong analytical and problem-solving abilities, knowledge of design, and best practices.

Strong understanding of time management. Approach tasks with organization, prioritization, and urgency.

Bilingual (Spanish, preferred) is a plus.