• Partner with business stakeholders to gather requirements and design Salesforce solutions that support business needs.
• Configure Salesforce features such as flows, validation rules, custom objects, security settings, reports, and dashboards.
• Support data mapping, migration, cleansing, validation, and reconciliation activities.
• Help manage agile delivery activities, including backlog refinement, testing coordination, deployment support, and user adoption.
• Provide day-to-day guidance to users and maintain documentation and training materials.
• Act as a backup to the Salesforce Platform Owner when needed, helping prioritize requests and support operational decisions.

What We’re Looking For

• 5–7+ years of experience working with Salesforce in an administrator, business analyst, or functional consultant role.
• Salesforce Administrator certification required; Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant certification is a plus.
• Hands-on experience with Salesforce Sales Cloud and/or Service Cloud.
• Strong Salesforce configuration skills, including flows, validation rules, custom objects, permission sets, reports, and dashboards.
• Experience gathering business requirements, documenting user stories, analyzing processes, and supporting solution design.
• Practical experience with data migration, data quality, and tools such as Data Loader, Data Import Wizard, or similar platforms.
• Experience working in agile environments and using tools such as Jira, Confluence, or similar project management platforms.

Skills That Will Help You Succeed

• Strong communication and stakeholder management skills.
• Analytical, solution-oriented mindset with strong attention to detail.
• Ability to work independently while collaborating with cross-functional teams.
• Customer- and user-focused approach.
• Proactive, reliable, and adaptable in a fast-paced environment.