Commitment. Creativity. Openness. These are our common shared values.
At Schleuniger, we focus on innovative ideas, intensive commitment, and unreserved open-mindedness toward people, new technologies, and solutions. We encourage and challenge our employees to be their best selves, work to their highest potential, and have fun while they do it.
We recruit and hire individuals who add to our success by seeking employees who are team-oriented, self-motivated, and have great personalities. If you are eager to work in a team environment with a strong desire to succeed, we'd like to meet you.
We are looking for a professional, enthusiastic, and hardworking individual to join our service team in Irvine, CA.
As a Service Technician, you will work as a team efficiently, utilizing department resources, to exceed service billable hours quota and ensure timely machine turnaround and customer satisfaction.
This position is full-time, Monday-Friday, 8 am to 5 pm, working in the office at our Irvine, CA location.
Main responsibilities:
- Diagnoses and repairs all types of electro-mechanical and pneumatic equipment.
- Reviews and prepares parts and equipment for return to stock condition.
- Provides technical support for customers, employees, and sales representatives.
- Data entry to process service orders, machine maintenance, service notes/reports, and shipping information.
- Ensuring all software systems are up to date with required information.
- Ensuring customer documents and tax requirement information are accurate
- Quoting Preventative Maintenance agreements and Field Service.
- Assists in machine maintenance training for our customers, sales representatives, and new employee orientation.
- Handles and monitors support cases in Salesforce
What you bring to the table:
- 2-year technical degree and 2 years of related experience required (or equivalent combination of education and experience).
- Strong Technical aptitude required (mechanical and electrical).
- Strong verbal and written communication skills required.
- Travel required - approximately 35%, ability to travel internationally if needed.
- Must be Team-oriented with the ability to multi-task.
- Computer literacy required. MS Office (Outlook, Excel, etc.)
- Valid Driver’s License and Passport required
Our comprehensive benefits package includes:
Health | Dental | 401(K) Plan with 100% company match up to 7% of salary | Wellness and Vision Reimbursements | Tuition Reimbursement | Sales Bonus Program | 11 holidays | Paid Leave | Flexible Spending Accounts | Life Insurance | Short and Long-Term Disability Insurance
EOE/Veterans/Disabled employer
If you need an accommodation to apply, please contact HR at 603-668-8117.
Do you have any questions?
For further details, please contact:
Melissa Soucy