Schleuniger continually strives to cultivate a supportive, stimulating, respectful, and collaborative working environment that is both challenging and engaging. We recruit and hire individuals who add to our success by seeking employees who are motivated to perform well at work and have fun while they do it.

We offer our employees an excellent salary and benefits package.

As a Service Engineer for Schleuniger, a Komax Company, you will provide technical support within the designated territory by maintaining contact with established customers, providing customers with technical support and training, and acting as a liaison between the customer and the company.

This position is full-time, Monday-Friday, working in the office at our El Marques, QRO , Mexico location.

Main responsibilities:

• Diagnose and repair Schleuniger machines (electro-mechanical and pneumatic).
• Provide technical support for customers, employees, and sales representatives.
• Travel for field service repairs at the customer’s location and repair machines at the office.
• Provide systems (hardware and software) troubleshooting as required for CST machines.
• Provide machine operator and maintenance training for our customers and sales representatives.
• Ensure proper documentation is processed and all systems are kept current as instructed.
• Maintain and optimize a set parts inventory limit.

What you bring to the table:

• Bachelor's Degree in technical discipline strongly preferred; additional directly related experience may be substituted for years of education.
• Strong software skills and electro-mechanical aptitude required.
• Minimum five years of relevant experience
• Must be fluent in English and Spanish (both verbal and written)
• Excellent verbal and written communication skills.
• Excellent Computer skills required.
• Professional telephone manner
• Multi-tasking capability and excellent follow-up skills.
• Team-oriented with strong customer service skills.
• Valid Driver’s License and Passport required.